Shipping policy

At Syntharo, we aim to provide a smooth and reliable delivery experience from the moment your order is placed. We want your shopping experience to feel clear, simple, and dependable.

Order Processing

Orders are typically processed within 1 to 3 business days after confirmation. Business days are Monday through Friday, excluding weekends and public holidays.

Once your order has been processed and shipped, you will receive tracking details so you can follow your package during transit.

Shipping Time

After processing, delivery usually takes 5 to 7 business days, depending on your location and the shipping carrier. Please note that delivery times are estimates and may vary due to customs checks, carrier delays, or other factors outside our control.

Shipping Days

We do not process or ship orders on weekends. Orders placed on Saturday or Sunday will begin processing on the next business day.

Tracking Information

As soon as your order ships, you will receive a tracking number by email or through the contact details provided at checkout. Tracking updates may take some time to appear after dispatch.

Delivery Delays

While we do our best to ensure timely delivery, delays can sometimes happen due to carrier issues, customs processing, or high shipping volume. If your order is delayed, please check your tracking first and then contact us if you need further assistance.

Incorrect Address

Please make sure your shipping information is correct before completing your order. Syntharo is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided at checkout.

Lost or Missing Packages

If your package appears lost or has not arrived within the expected timeframe, please contact us with your order number and tracking information. We will review the issue and do our best to help.

Contact Us

If you have any questions about your shipment or need help with a delivery issue, please contact us through our Contact page and we will assist you as soon as possible.